Introduction
TRX Group (“TRX”, “we”, “us”, or “our”) is committed to protecting your personal data and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, store, and protect your data.
Personal Data Collected
We may collect and process the following categories of personal data:
Identification Data: Name, date of birth, address, passport/ID numbers.
Contact Information: Email address, telephone number.
Financial Information: Bank account details, payment information, transaction history.
Technical Data: IP addresses, cookies, website usage data.
Purpose of Data Collection
TRX collects and processes personal data for:
Provision of foreign exchange and payment services.
Compliance with regulatory obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
Enhancing customer experience and support.
Marketing and communication purposes, subject to your consent.
Changes To This Policy
TRX reserves the right to update this policy. Any significant changes will be communicated to you via email or our website.
Data Sharing
We may share your personal data with:
Partners such as Currency Cloud and Ebury for the execution of payment services.
Regulatory and law enforcement agencies where required.
Third-party service providers necessary to support our business operations.
Data Security
TRX implements robust security measures, including encryption, firewalls, secure storage systems, and restricted access protocols to protect your personal data from unauthorized access or misuse.
Data Retention
Personal data will be retained for a period of 5 years, or as required by applicable laws and regulations.
Your Rights
Access: Request access to your personal data.
Correction: Request correction of inaccurate personal data.
Deletion: Request deletion of personal data (subject to legal obligations).
Objection: Object to processing of your personal data.
Restriction: Request restriction of data processing.
Data Portability: Request transfer of data to another entity.
To exercise these rights, contact us at Info@TRX-Group.com